return policy
Returns & Shortages: Shortages must be reported within 24 hours of receiving order. No
returns without prior approval. All returns must be made within 10 days of order. Customer
is responsible for all shipping charges. Returns must be made in the original packaging in
resaleable condition. All food products are shipped at customers risk and not guaranteed
against weather related damage (i.e. melting, discoloration). Shipper takes great care in packing
pre-made flowers in a safe and secure way. Therefore, shipper will not be responsible for damage
due to UPS Handling. There is absolutely no returns on food products. Glass & Porcelain Items are non-returnable. Molds, Books, Food Products, cut ruffle or cut foil are non-returnable.